TERMS & CONDITIONS (T&C)

Sahabat Niaga FB (FAIMIX) - ONLINE STORE

1. GENERAL
Welcome to Sahabat Niaga FB (Faimix) Online Store. By placing an order, you agree to be bound by these Terms & Conditions.

2. PRODUCTS & PRICING

• All prices are stated in Malaysian Ringgit (RM) unless otherwise specified

• Prices are subject to change without prior notice

• We reserve the right to correct any pricing errors at any time

• Product images are for illustration purposes only; actual items may slightly differ

3. ORDER & PAYMENT

• Orders will only be processed after full payment is received

• Accepted payment methods will be stated on the platform (e.g., bank transfer, e-wallet, etc.)

• Customers must provide accurate information during checkout

• We reserve the right to cancel any order if payment is not completed

4. SHIPPING & DELIVERY

• Orders will be processed within 1–3 working days after payment confirmation

• Delivery time depends on courier services and location

• Tracking number will be provided once the order is shipped

• We are not responsible for delays caused by courier services

5. RETURNS, REFUNDS & EXCHANGES

• Returns are only accepted for defective, damaged, or incorrect items

• Customers must contact us within 48 hours after receiving the item

• Items must be unused and in original condition with packaging

• Refunds (if applicable) will be processed after inspection

• Shipping fees are non-refundable unless the error is on our side

6. CANCELLATION POLICY

• Orders cannot be cancelled once payment has been made and processed

• Any cancellation request is subject to approval

7. LIABILITY DISCLAIMER

• We are not liable for any loss or damage arising from the use of our products

• Customers are responsible for ensuring the product suits their needs

8. PRIVACY POLICY

• Customer information will only be used for order processing and communication

• We will not share personal data with third parties without consent

9. FORCE MAJEURE

We shall not be held responsible for any failure or delay due to events beyond our control (e.g., natural disasters, systemfailures, etc.)

10. AMENDMENTS

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

By placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.

Sahabat Niaga FB (Faimix)